AI Concierge for Private Clinics
Reduce no-shows, save staff time, and book patients 24/7 — via web chat and phone.
Built for UK private healthcare
MediConcierge AI
Live demo — try it now
24/7
Always-on AI receptionist — books appointments even outside office hours, weekends, and bank holidays.
<2 min
Average time from first patient message to confirmed booking, with zero staff involvement.
85%
Estimated reduction in front-desk admin time — letting your team focus on patient care, not phone calls.
Benefits
What MediConcierge improves for your clinic.
Cut No-Shows
Automated reminders and smart scheduling reduce missed appointments.
No-Show Rate
4.2%
Down from 18%
Reminders Sent
342
This month
Rescheduled
89
Saved appts
Weekly No-Shows (Declining)
Auto-Reminded Today
09:00 — Sarah Mitchell (SMS sent)
10:30 — James Barker (WhatsApp confirmed)
14:00 — Priya Sharma (Rescheduled via AI)
Hours Saved
127h
This month
AI Handled
84%
Of all enquiries
Avg Response
< 8s
First reply
AI-Handled Enquiries (Growing)
Recent AI Conversations
08:12 — New patient booking (autonomous)
09:45 — Insurance query (6s response)
11:20 — Cancellation refill (waitlisted)
Save Staff Time
Automate repetitive tasks and reduce average handle time.
Grow Revenue
Fill your calendar with new patients and higher-value bookings.
New Patients
38
This month via AI
Avg Booking
£95
Per appointment
Fill Rate
92%
Slots re-booked
Weekly New Bookings (Growing)
Today's New Patients
09:15 — Dr. Patel, Consultation (£120)
11:00 — Dr. Khan, Follow-up (£85)
15:30 — Dr. Evans, Assessment (£150)
How much revenue are you losing?
Move the sliders to see your clinic's potential.
Based on 60% conversion of recovered enquiries — a conservative estimate for AI-assisted booking.
Recovered bookings per month
36
Additional monthly revenue
£3,420
Additional annual revenue
£41,040
MediConcierge cost
£149/mo
ROI
2195%
Simple, transparent pricing
Plans that scale with your clinic. Start with a 14-day free trial.
Starter
14-day free trial included
For solo practitioners & small clinics
- AI web chat receptionist — 24/7 booking
- Up to 3 doctors / clinicians
- Real-time availability & slot management
- Patient database with auto-creation
- Booking confirmation emails (patient + clinic)
- Embeddable widget for your website
- GDPR-compliant with patient consent
- Email support
Professional
14-day free trial included
For growing multi-clinician practices
- Everything in Starter
- Unlimited doctors & clinicians
- AI phone receptionist (voice bookings)
- AI enquiry triage & smart replies
- Appointment status management
- Lead tracking & conversion dashboard
- Customisable widget branding
- Priority email & chat support
Enterprise
For clinic groups & healthcare networks
- Everything in Professional
- Multi-location support
- Custom AI training on your protocols
- Calendar sync (Google, Outlook, iCal)
- Automated reminders (SMS + email)
- Dedicated onboarding & success manager
- Custom integrations & API access
- SLA-backed support
Why clinics choose MediConcierge
Real problems we solve for private healthcare practices.
Missed Call Recovery
Never lose a patient enquiry again
When your phones go unanswered, patients book elsewhere. MediConcierge catches every call and web enquiry — day or night — and turns them into confirmed bookings before your competitors even pick up.
Zero Double-Bookings
Real-time schedule awareness
The AI checks live doctor availability before confirming any slot. No more embarrassing phone calls to reschedule, no more frustrated patients. Every booking fits perfectly into your existing calendar.
Setup in 5 Minutes
No IT team required
Add a single code snippet to your website and the AI chat widget goes live instantly. Connect your phone line and the voice assistant is ready. No complex integrations, no lengthy onboarding — just immediate results.
Frequently asked questions
Everything you need to know about MediConcierge.
Does MediConcierge double-book?
No — we read and write to your calendar and enforce rules you set (buffers, hours, services).
Can patients call a phone number?
Yes. An optional voice line routes calls to our AI receptionist that books like a human.
Is setup done for us?
Yes — we configure everything and import services, practitioners and hours.
Is MediConcierge secure and compliant?
Absolutely. We use encryption and follow GDPR guidelines to keep patient data safe.
Ready to stop losing patients to voicemail?
Book a free 15-minute demo. We'll show you exactly how the AI handles bookings using your clinic's real details.
No commitment. No credit card. We'll only use your details to arrange the demo.